Every piece on gold.to is priced based on the current live spot price of gold (or platinum, where applicable), the hallmarked purity of the metal, and the weighed gram content of the piece. Where a piece contains precious stones, the assessed value of those stones is added separately. We do not apply standard retail markups — what you pay reflects the actual material value of what you are buying.

Yes. We review and update pricing regularly in line with the precious metals spot market. If you are watching a piece and the price shifts before you purchase, that movement reflects a genuine change in the underlying metal value — not a promotional adjustment. The price you see at checkout is the price you pay.

Live gold spot prices are widely available and easy to verify independently. Sites like Kitco, Gold Price, and the London Bullion Market Association (LBMA) publish real-time and historical rates. We encourage you to check — transparency is the whole point.

No buyer's premium. The listed price is the full item price. Applicable taxes and shipping costs are shown clearly at checkout before you confirm your order. There are no surprise fees.

Each piece is physically inspected before listing. We check for hallmarks (such as 375, 585, 750, 916, or 999 stamps indicating 9ct, 14ct, 18ct, 22ct, or 24ct gold respectively), and where hallmarks are absent or unclear, we use acid testing or XRF (X-ray fluorescence) analysis to confirm metal composition. We do not list any piece we cannot verify.

Yes, significantly. Solid gold means the entire piece is made of a gold alloy throughout — there is no base metal core. Gold-filled has a thick layer of gold bonded to a base metal, while gold-plated has only a very thin surface coating. We sell solid gold only. Gold-filled and gold-plated items are not listed on gold.to.

Original certificates are included when they accompany a piece at the time of acquisition. Where no original certificate exists — as is common with preowned jewelry — we provide our own verification summary documenting the metal purity, weight, and testing method used. For pieces with significant stones, a third-party gemological report may also be included or available on request.

Stones are assessed and described to the best of our ability using standard gemological criteria: species and variety, estimated carat weight, colour, and visible clarity characteristics. For high-value stones — particularly diamonds above 0.5ct and significant coloured gems — we obtain or reference grading reports from recognised laboratories such as GIA, IGI, or similar. All stone descriptions are documented in each listing.

The majority of diamonds in our preowned inventory are natural, as lab-grown diamonds have only become widespread in recent years. Where we are able to confirm origin — through grading reports or testing — this is stated clearly in the listing. If origin is not confirmed, we say so. We will never misrepresent a stone's origin.

It depends on the stone. For small accent diamonds or common semi-precious stones, the metal value is typically the dominant factor. For larger or higher-quality diamonds, rubies, sapphires, and emeralds, the stone value can equal or exceed the metal value. Each listing breaks down how the price is composed so you can see exactly what you are paying for.

All orders are shipped fully insured for their declared value using tracked, signature-required courier services. Jewelry is packaged discreetly and securely. We do not ship uninsured under any circumstances. Tracking details are sent to you as soon as your order dispatches.

We accept returns within 14 days of delivery, provided the item is returned in the same condition as received, with all accompanying documentation. Because our prices are tied to live metal markets, refunds are processed at the metal spot rate at the time of return — not the original purchase price. This is disclosed clearly at the point of sale. We are happy to answer questions before you buy to help ensure the piece is right for you.

Yes. We ship to most countries. International orders may be subject to import duties or taxes upon arrival, which are the responsibility of the recipient. We declare the full value of all shipments — we do not under-declare for customs purposes.